National 24/7 line
0861 322 322
Crisis line (8am- 6pm)
012 804 3619
Rape 24/7 line
082 340 2061
About LifeLine Pretoria
40 years of providing free counselling services.
NPO number-001592
LifeLine Pretoria provides confidential, free counselling services to all members of the community who are in need. Trained counsellors who are skilled in the art of listening provide this service. They are committed to giving emotional support either telephonically or in face-to-face interviews.
LifeLine Pretoria strives to improve quality of life by providing emotional support and offering courses in self-awareness, communication and life skills. As a community based voluntary organisation, LifeLine involves the community at large and its resources to achieve its objectives.
Our History
- 1963
- 1968
- 1975
- 2008
- 2015
-
1963
LifeLine was started in Sydney, Australia, in 1963 by Rev. Dr Alan Walker, in response to a desperate need in the community for a confidential crisis telephone counselling service. LifeLine has since extended that service by providing face-to-face counselling and unique training courses in communities and the corporate environment. -
1968
Internationally there are 264 LifeLine centres in the world. LifeLine has been operational in Southern Africa since 1968, with more than 24 centres nationally. -
1975
Although members of LifeLine Southern Africa and LifeLine International, each centre in South Africa is autonomous in its response to local needs and fundraising efforts. LifeLine is a non-governmental, non-profit, community-based organisation. Lifeline Pretoria has been in operation since 1975 and is recognised as a well-established and credible service. -
2008
LifeLine in Southern Africa celebrated its 40th anniversary in 2008 in Cape Town. -
WHO is LifeLine Pretoria?
Have you ever gone through something really difficult? Did you feel alone and reluctant to approach family members or friends for fear of being judged?
This is why LifeLine Pretoria exists. We are here for you in times of crisis and despair. With LifeLine Pretoria, you will never feel alone. Our counsellors are committed to empowering you, our client, to cope with life’s challenges through warmth, empathy, dedication and trust, respect, acceptance and genuineness.
This is why LifeLine Pretoria exists. We are here for you in times of crisis and despair. With LifeLine Pretoria, you will never feel alone. Our counsellors are committed to empowering you, our client, to cope with life’s challenges through warmth, empathy, dedication and trust, respect, acceptance and genuineness.
WHY do we do what we do?
We believe that all people, regardless of their circumstances, should have equal access to professional and caring emotional support. Everyone needs to talk – be it anonymously by telephone, face-to-face in your own home language or over an online Zoom call.
Being heard is a basic human need, it is how you communicate your heart and it often leads to solutions you wouldn’t have thought of on your own.
Being heard is a basic human need, it is how you communicate your heart and it often leads to solutions you wouldn’t have thought of on your own.
HOW do we do what we do?
Without our volunteer counsellors, free counselling to the greater Pretoria communities would not be possible. Our Counsellors give of their time and expert skills to ensure that we keep meeting the ever-increasing plea for counselling and crisis support services in Pretoria.
Along with our free telephone and face-to-face counselling services, we also offer the opportunity for you to join us on the journey of self-development and growth. We offer a Personal Growth Course, in which you explore your life and the journey you have taken.
Support Our Cause
We would not be able to provide these critical services without the generous donations we receive.
LifeLine aims, in line with the culture of Human Rights, to cultivate and grow emotional wellness in individuals and communities.
LifeLine aims to cultivate and grow emotional wellness in individuals and communities.
- By healing emotional trauma and crisis through counselling
- By reducing emotional trauma and crisis through training and capacity-building, engaging and mobilising communities
We hold to a set of guiding principles that govern the way we work and engage with communities.
- Integrity – We believe in the value of Emotional Wellness and we practice what we preach by seeking ways to pursue it for ourselves and others.
- Diversity – We deeply respect and value the difference in people and culture and believe that Emotional Wellness is a universal human need.
- Passion – We commit to do all we can to promote and facilitate Emotional Wellness.
‘Building Community Heart’ for a better tomorrow.
We heal together and we grow together.
Staff Members
Agnes Semono
Director
Agnes Semono
Director
Agnes Semono
Director
Agnes Semono
Director
Agnes Semono
Director
Agnes Semono
Director
OUR TEAM
Staff
Agnes Semono, Director
Sheila Houghton, Stakeholder Relations Coordinator
Julie Strydom, Training Assistant
Sbongumusa Mthimunye, Receptionist
Elizabeth Mosweu, Housekeeper
Joseph Mohokari, Gardener
Board Members
Ashley Heslop, Chairperson
Prebashnie Moonsamie, Vice Chairperson
Selby Mzimba, Secretary
Noleen Smith, Presentation of Finances
Sershan Naidoo, Fundraising/Donor Funding
Leslie Imrie, Coordinator of LifeLine Events and External Communications
Agnes Semono, Director